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Annual Report 2006
 

Goal 6: Partnership Services

Align with the University’s defining themes of innovation, engagement, internationalisation and global development to support the wider Monash community. Improve services through co-operative arrangements.

Supporting Monash students and staff in Monash affiliated hospitals and other teaching and research locations

Providing quality library services to the Faculty of Medicine, Nursing and Health Sciences staff and students is one of the more complicated challenges for the Library, due to scattered and ever-increasing numbers of clinical placement locations. Increased student numbers and the clinical placement requirements of new courses such as Physiotherapy, Occupational Therapy and Monash Medical School Malaysia contributed to growth and complexity in 2006.

The Library continued to acquire books and some print journals to support Monash students at teaching hospitals throughout Victoria, while the range of electronic resources, including e-books, continued to grow. The total number of titles purchased for hospitals in 2006 was 1,380. Electronic information is available to staff and students at all locations, including overseas campuses and clinical schools. The Library provides funding for library services in all of the faculty’s major teaching hospitals, including:

  • The Alfred Hospital
     
  • Monash Medical Centre
     
  • Box Hill Hospital
     
  • Latrobe Regional Hospital.

A range of other services are also offered to support hospitals and students. In 2006 these included:

  • The Hargrave-Andrew Library processed over 1,000 items no longer required by hospitals; 700 last copies were retained and the remaining multiple copies discarded.
     
  • For the first time, third year MBBS Evidence Based Medicine tutorials for Monash Medical Centre groups were held at the Hargrave-Andrew Library in the refurbished training spaces.
     
  • Off-campus library services to third and fourth year students in country hospitals were offered as a permanent service.
     
  • The Library-initiated consultant’s report for the Faculty made recommendations on providing library services for Monash University Malaysia Medical School, and this was used to inform library services for students relocating to the clinical school in Johor Bahru in 2007.

To facilitate the coordination of library services provided by the hospital libraries the Director, Client Services, Science Health and Engineering convenes the Hospital Librarians Committee, which meets three times a year. Library staff have also been members of the Infrastructure and Information Technology Working Groups planning for the graduate medical course in Gippsland. An initial information meeting of Gippsland hospital librarians with the Director Gippsland Regional Clinical School and a medical subject librarian from Clayton was also convened. Librarians for the faculty team for Medicine, Nursing and Health Sciences regularly present information literacy tutorials for Monash University staff and students located in the hospitals and represent the University on hospital library committees such as:

  • The Southern Health Library Network Committee
  • The Ian Potter Advisory Committee
  • The Ian Potter Management Committee.

Innovative partnership with Bethlehem Hospital

The Library’s External Client Services department entered into a partnership with Calvary Health Care Bethlehem providing the hospital with access to searches, articles and books from Monash University Library for a monthly fee. Under the scheme hospital staff can request literature searches, ask for reference help, check Monash’s catalogue online and request document delivery services.

 

Supporting overseas campuses and partnerships

Combined library and learning commons facilities in Malaysia and South Africa

Monash University Library in Australia continued to provide advice and assistance with the selection and training of staff and provision of information resources to Monash Malaysia and South African campuses. The Director, Information Systems and the Library Planning Executive visited Monash South Africa to assist with Library staff selection, planning for the opening of the new Library and Learning Commons in 2007, and to report on the implementation of outcomes from the review of Monash South Africa Library services undertaken in 2005.

The Director, Information Systems visited Monash Malaysia to assist with staff selection, both for Sunway campus and for Johor Bahru. The Library welcomed Jefrina Jamaluddin, Client Services Librarian at Monash Malaysia, for a two week visit in September to familiarise herself with the library's offerings and resources in Victoria, to assess how relevant resources can be incorporated into the Library's offerings in Malaysia and to meet with Directors to discuss the implementation of the learning commons. Monash Malaysia Library also planned and started the implementation of its own version of the Library’s integrated library management system.

Providing services as appropriate to Monash partner organisations and commercial operations on campus

The Library’s External Client Services department provides tailored library skills classes and support to over 3,000 students enrolled each year in specialist courses at Monash College. These students generally have limited English skills and little experience in research methods, and have benefited from sessions developed specifically to meet their needs.

After investigating patterns of use of the Library by Monash College Diploma students in 2005, it was agreed that External Client Services would begin providing library skills classes to students commencing the Diploma course in 2006. In the past these students had been expected to enrol in standard library classes provided for undergraduates, but as they generally did not attend this resulted in a heavier load upon library service points. The Library now provides classes in Monash College computer laboratories as part of student orientation, lessening the impact of these students on library teaching resources at the Sir Louis Matheson Library.

In total, External Client Services provided 116 classes to Monash College Diploma, Bridging and Introductory Academic Program students during 2006, plus various tours and extra support to teachers and small groups from Monash Academy. This figure shows an increase of 34 classes over the previous year.

Supporting alumni access to Monash resources

The Library is continually reassessing our offer to Monash alumni with a view to increasing access to material, including building the range of database access available to alumni. The Library now offers a range of resources, both print and electronic, including large electronic databases such as Expanded Academic and ProQuest.

At the beginning of 2006, a decision was approved to vary membership fees for alumni. The Library now has a two-tier membership which allows for borrowing only rights, or access to both borrowing and a range of electronic resources for a higher fee. The Library provided 486 alumni memberships in 2006, a figure similar to the total for 2005. Borrowing only memberships totalled 273, while 213 new members opted for the higher tier of membership which includes access to selected electronic databases.

      Sarah Kiribrige, Campus Librarian, Monash South Africa Library

Sarah Kiribrige, Campus Librarian, in front of the new Monash South Africa Library building in October

Jefrina 
          Jamaluddin, Client Services Librarian, Monash Malaysia

Jefrina Jamaluddin, Client Services Librarian, at Monash Malaysia, visited the Matheson Library in September

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