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Annual Report 2004
 

Statistics

4. Serving library users
4a. Information literacy (training in using library and information resources)
  2004 2003 % change
Sessions 1 350 1 255 7.6
Participants  22 709 19 425 16.9
Staff contact hours  1 626 1 525 6.6
4b. Inquiries
  2004 2003 % change
In person 393 336 307 013  28.1
By telephone  18 233 18 099 0.7
By email  6 515 5 762 13.1
Total  418 084 330 874 26.4
4c. Door count
  2004 2003 % change
  Total 3 454 420 3 145 385 9.8

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