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Annual Report 2000
 

Goal 5: Encouraging the development of innovative, flexible and motivated staff

The Library is intent on maintaining a proactive human resources management policy, clear communication channels, a good working environment and staff development goals to improve skills through a program of continual retraining and education. Such goals are critical in a working environment with pressures from very rapid changes, growing numbers of library users, increased numbers of fee-paying students and the expansion of the range of library services and resources.

Staff Awards

Under the Library's staff recognition scheme, double increments were awarded to Fiona Lowe, Shannon Sargent, Carmen Szilagyi and Wan-Har Toh. Personal development awards were made to Lavena Bligh, Russell Hoffman and Judy Nolan. Team awards were made to the Serials Team (Caulfield) and the Serials Processing Team (Technical Services).

The Associate University Librarian and specialist Asian Studies Research Library team were awarded one of the prestigious Vice-Chancellor's Awards for Exceptional Performance by General Staff for 2000.This award recognised their outstanding contributions in support of the University's Asian Studies programs, their leadership role at the national level, and the current national standing of the Asian Studies Research Library as one of the finest in Australia.

Staff Recruitment and Placements

Fifty seven vacancies were advertised during 2000, for which eight external and 48 internal candidates were appointed. Twenty one of these vacancies were the result of expiration of contracts. Further work with the University's Employee Relations resulted in a framework for ongoing seasonal appointments to cater for fluctuating staffing needs. The Library hosted nine training placements.

Staff Development

Most staff participated in Performance Enhancement sessions to review their work over the last 12 months and their position descriptions, to provide feedback to supervisors and to plan personalised staff development opportunities.

Twenty senior staff attended a retreat on 19-21 November to realign the strategies of the Library's Operational Plan 2000-2004 with the new support services structure of the University. The resulting document will be refined at forums to be held for all staff during early 2001.

Matheson Library staff met together for a Staff Development Day in December.>Each section gave a brief presentation of their work or of the particular projects in which they were involved.

Staff Perception Survey

Subsequent to the Staff Perception Survey held in 1999, a series of staff forums addressed by the University Librarian were held in early 2000.Overall staff satisfaction had increased from 66% in 1998 to 74% in 1999.The Staff Perception Working Group finalised its report of the 1999 survey. The 24 Recommendations, which were developed to "raise the satisfaction level and performance" of staff on all sites, were endorsed by CODIL (Committee of Divisional Librarians). Staff in the various divisions also worked to improve areas of low satisfaction.

Staff Visits Overseas

In October, the Associate University Librarian led a team of library managers on a visit to Monash University Malaysia to run a library workshop for MUM librarians and to conduct two seminars to promote Monash University Library expertise to a wider audience. The Seminar on Innovative Information Delivery for the Malaysian Economic Association (115 participants) and the Seminar on Information Delivery to Academic and Research Libraries (156 participants) were very well received. The Seminars made a great impact on the participants and raised the profile of Monash University as a leading university of international standing

Attendance at Conferences and Training

Most staff development funds were devolved to the Divisions. A number of staff were provided with the opportunity to attend a range of conferences and training sessions including:

CONFERENCES AND MEETINGS:

ALLG Law Librarians' Symposium
American Library Association Conference
Coalition for Innovation in Scholarly Communication, Australian Research Council, National Academies Forum Seminar
IALL Conference
South Pacific User Services Conference
2000 Voyager User Group Meeting
VALA

TRAINING:

Advanced Ovid Databases
CHED Introduction to University Teaching course
Computer skills training
Copyright
Counselling Skills
EndNote
Enhancing Equity
Evaluation of Electronic Resources
FrontPage
Introduction to Teaching
Kinetica
Managing Upwards
Occupational Health and Safety
PERL training
Presenting for Impact (Advanced)
ProQuest and SiteBuilder training
SAP training
Voyager Access reports training

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