7 Lending and Document Delivery Services
In 1999, loans statistics were counted online through Voyager library system.
As Voyager does not include internal loans, eg items sent for binding, repairs
and relabelling, these are not included as they were in 1998 when statistics
were reported through SESAME2. After factoring in a similar number of internal
loans based on 1998 figures, there was a 9.5% drop in loans in 1999. Factors
which could have impacted on loans include increased use of electronic resources
provided by the Library and available from the Internet, as well as increasing
reliance on packages of study materials supplied to students by their teachers.
Table 6. Loans, including Renewals 1999
| TYPE OF LOAN |
LOANS |
RENEWALS |
TOTAL |
| MATHESON |
381,177 |
38,542 |
419,719 |
| BIOMED |
45,783 |
1,678 |
47,461 |
| ALFRED |
17,696 |
656 |
18,352 |
| HARGRAVE ANDREW |
159,698 |
10,184 |
169,882 |
| LAW |
61,487 |
2,418 |
63,905 |
| CAULFIELD |
273,326 |
14,720 |
288,046 |
| PENINSULA |
88,471 |
7,656 |
96,127 |
| GIPPSLAND |
77,867 |
13,529 |
91,396 |
| BERWICK |
9,368 |
977 |
10,345 |
| TOTAL |
1,114,873 |
97,416 |
1,212,289 |
While the number of loans dropped in 1999, the number of requests for
documents increased by 10% with the Document Delivery Unit processing 48,778
requests.
7.1 Pilot Inter-Campus Loans Service
In 1999, the Library undertook a pilot project to provide inter-campus
loans, principally to undergraduates. The trial was held from 30 August to 29
October. In this trial, Monash staff and students used the Voyager catalogue
to request items located on another campus. The trial tried to keep the
turnaround time to no more than four days. During the trial, the volume of
inter-campus loans, costs and staff resources required was monitored. The
trial was extremely successful and General Library Committee agreed that the
Library should fund this additional service for undergraduates in 2000.
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