Monash University > Library > Contacts

Contacts at Monash University Library

Services
Name / description	Available to	Contact
Mail address	Everyone	Monash University Library Box 4 Monash University VIC, 3800, Australia
Telephone help call for library hours, to renew loans, to check holdings or for help to access library resources	Everyone	+61 3 9905 5054 Mon. - Fri. 9.00 am - 10.00 pm Sat - Sun 1 pm- 5 pm (during semester)
Frequently asked questions and online inquiries search the database of FAQs or submit a new question	Everyone - separate entry points for different client groups	from: current staff and students public users
Feedback and suggestions tell us what you think about our services and facilities	Everyone - separate entry points for different client groups	from: current staff and students public users
Online chat help real-time help from a librarian	Monash University staff and students	Online chat help Monday to Friday 12 midday - 9 pm (AEST) during semester
Contact librarians specialist librarians who can help you find and use information in your area or field of interest	Monash University postgraduates and staff	Find your faculty team contact
Learning skills advisers assist students to improve learning skills and academic performance	Monash University students	Contact an adviser
Readings and Reserve Services facilitate student access to teaching materials: digitising or purchasing teaching materials, putting items in reserve collection, getting your reading list linked and online	Monash University teaching staff	Find your Readings and Reserve Services contact
Document Delivery Services request and delivery service for material from other libraries	Monash University postgraduates and staff	Email: docdel@lib.monash.edu.au Phone: +61 3 9905 2679 Visit: Clayton campus, Building 4 Mon - Fri 9 am - 5 pm >> more information
Services for off-campus students help to access library resources	Monash University off-campus students	Email: offcampus@lib.monash.edu.au Phone: +61 3 9905 5054 (from Melbourne) or 1800 331194 (toll free outside Melbourne) Mon - Fri 9 am - 10 pm Sat - Sun 1 pm - 5 pm (during semester) Visit: Gippsland campus, Building 1E >> more information
Services for users with a disability library assistance for staff and students	Monash University staff and students registered with the university's Disability Liaison Unit.	Find the Disability Liaison Officer for your branch: Berwick Library and Learning Commons Caulfield Library Gippsland Library Hargrave-Andrew Library Law Library Sir Louis Matheson Library Peninsula Library C L Butchers Pharmacy Library
Monash University Lectures Online audio recording, digitising and uploading lectures online	Monash University teaching staff	Email: lib-mlo@lib.monash.edu.au Phone: +61 3 9905 9408 Mon - Fri 9 am - 5 pm Use the online form to arrange recordings >> more information
Copyright all copyright issues at Monash University are dealt with by the University Copyright Officer		Email: university.copyright@lib.monash.edu.au Phone: +61 3 9905 5732 Visit: Clayton campus, Building 4, Room 123 Mon - Fri >> more information
External Client Services undertake paid research, arrange training, paid library membership or interactions with library requiring payment	Everyone	Email: ecs@lib.monash.edu.au Phone: +61 3 9905 5153 Mon - Fri 9 am - 5 pm >> more information

Staff
Contact the staff listed to:	Available to	Staff member
suggest an item for the library to purchase make a donation or gift to the library add your publication to the 'Monash Authors' collection	Monash University staff and students	Collection Management Librarian, Robert Stafford Links: Suggest a purchase online form About making donations and gifts to the library Monash authors collection
enquire about information literacy issues	Everyone	Information Literacy Librarian, Lyn Torres
enquire about learning skills issues	Everyone	Learning Skills Manager, Leanne McCann
enquire about e-learning issues	Everyone	E-Learning Coordinator, Steven Yates
enquire about data management issues	Everyone	Data Management coordinator, Sam Searle
make a media enquiry regarding the library or suggest a library news story	Everyone	Communications Manager, Heidi Binghay Links: Library news
enquire about the Monash University ePress	Everyone	Monash University ePress Manager, Nathan Hollier Links: Monash University ePress
enquire about the Australian National Data Service (ANDS) project	Everyone	Go to ANDS contact page
enquire about the ARROW project	Everyone	Check frequently ask questions or lodge enquiries via ask.monash
contact the University Librarian and Directors	Everyone	University Librarian, Cathrine Harboe-Ree Director, Client Services Humanities and Social Sciences, Lisa Smith Director, Client Services Science, Health and Engineering, Wilna Macmillan Director, Information Resources, Suzanne Clarke Director, Central Services, Janette Burke
contact branch managers	Everyone	Berwick Library and Learning Commons manager, Megan Lee Caulfield Library manager, Robet Hornett Gippsland Library , Kay Steel Hargrave-Andrew Library manager, Robert Thomas Law Library manager, Kay Tucker Sir Louis Matheson Library manager, Clare Carlsson Peninsula Library manager, Helen Dacy CL Butchers Pharmacy Library manager, Maxine Cuskelly

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