Book description

The Internet is revolutionizing retail merchandising and shopping. Software agents are capable of automating the more routine, tedious and time consuming tasks involved in the trading process, and they may be able to negotiate and make autonomous decisions and commitments on behalf of their owners. Internet commerce and software agents: cases, technologies and opportunities addresses some major Internet commerce issues and the challenges to be met in achieving automated and secure Internet trading. Among the topics covered include the development of intelligent tools, business models to maximize the benefits of agent technologies, agent based payments, recommender systems, web based smart card agents, Internet lottery systems and wireless virtual communities.

About the Authors

Professor Robert J. Bignall is Pro-Vice Chancellor of Monash University Malaysia. Professor Bignall's research interests include electronic commerce systems and multimedia technologies.

Syed Mahbubur Rahman is currently a professor at the Minnesota State University. He worked at Monash University from 1993-98.

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